Have you purchased a voucher or another product in our online store and would like to exercise your statutory right of withdrawal? Too bad, but no problem, we’ll take care of it for you. Simply use the form below.
Important note on room bookings: Please note that this form is only intended for the cancellation of online orders (such as vouchers). There is no statutory right of withdrawal for the cancellation of regular overnight stays in our Buden. Would you like to cancel or adjust a room booking? Then please contact our support team directly by email or use the booking portal you used to book your stay.